How much is shipping?
We offer fast flat rate shipping Australia wide for just $9.99, no minimum purchase.
Do you ship outside of Australia?
International shipping may be possible at varying rates depending on country. Please Contact Us to get a quote.
When will my items arrive?
All our products are personalised and specially made for you with extreme care and love to guarantee the highest quality. Orders are usually processed within 3 business days, but may vary depending on size of the order.
Your order may take anywhere between 3-5 business days for shipping after production, depending on your delivery address.
I need my order fast! Do you offer express shipping?
Express shipping is possible at an upgraded fee. For a more accurate quote, please Contact Us with the following information:
- Need by Date
- A List of Order Items and Quantity
- Shipping Address
Can I track my item?
Yes you absolutely can! Our products are shipped via Australia Post and every order will have a tracking number sent to your nominated email address at checkout, once your order is shipped.
Here’s a link to track your parcel: Australia Post Track My Item
Oops I entered the incorrect delivery address at checkout!
Please contact us ASAP to rectify the error. Once the item is shipped, we will not be able to change the delivery address.
If your items are returned due to incorrect/invalid address provided or not being claimed, any return shipping is the responsibility of the buyer. We do not offer a refund for items delivered to the incorrect address.
I have received the wrong item..
If we have accidentally sent you an item you did not order (we’re only human), we will send you the correct item immediately!
How do I contact you?
In case of any issues, please contact us immediately using our Contact Form, and we promise to assist you promptly to ensure an enjoyable shopping experience with us.